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Photo books are great to share! We've addressed the most frequently asked questions below. If your question is not listed, please contact our customer service.
Do I indicate the number of books in the shopping cart?
Yes, to be able to use the promotional code it is necessary to indicate/order the preferred number of books. When you apply the code, the discount is applied to the books in the basket.
What if I want to order more than 2 photo albums?
The promotion also works if more than 2 books are ordered. If you order an even number of books, you will receive half of the number of books for free. For example: ordering 4 is 2 for free, ordering 6 is 3 for free, and so on. There is no further limit to this.
If you order an odd number, the promotion will still work, but you will pay for the extra book. For example: ordering 3 is 1 for free, ordering 5 is 2 for free, ordering 7 is 3 for free, and so on. There is also no limit to this.
If you have several different photo books and you want to order multiple copies of each book, put them all in your shopping cart and select the quantity for each photo book. How do I order several products at once?
How do I use the promotional code?
Your promotional code must be added at checkout for your discount to apply. See How can I apply my promotional code?
My promotional code is not working, what can I do?
If only 1 photo book is ordered in the shopping cart, the promotional code will not work. Make sure you order the preferred number of books.
Note: If the promotion code doesn't work, don't complete the order! We cannot apply the discount afterwards. If it is not possible to add the promotional code, please contact our customer service.