What change is happening to the app?
As we are made upgrades to our creation experience on July 2nd 2024, this included a technical upgrade to our editors. We also made upgrades to our mobile app. This technical upgrade to our editors and mobile app delivers an improved creation experience for all our users.
From July 2nd 2024 a new update will be available for your mobile app (ios/android) via your device app store which will install our latest upgrades and changes to the mobile app. From July 2nd 2024 all previous creations will be lost and permanently removed from the app and your device.
What happens to my mobile app creations after July 2nd 2024?
Unfortunately, after July 2nd 2024, you will not be able to access any old creations or download them as pdfs from your current mobile app. You will need to install the new mobile app update. Therefore, we strongly recommend you to take advantage of running promotions and reprint old projects in advance of July 2nd 2024.
Will all the products be available via the mobile app after July 2nd?
From 2nd July 2024 Photobook creations via the mobile app will not be live for now and therefore will be re-directed to our mobile website where you can start your creation. All other products available via the mobile app will be displayed and shown.
Can I access my online projects from the app?
Indeed one of the great things about using the app is now you have access to your online web creations also. Using the "Projects" tab in the app you now can see all the creations you've started making in the app or on the web. You can pick them back up from your last edit or change.