Photobox
How can we help?
Popular help articles
Frequently asked questions
- 🎄Christmas
- Upgrades to Photobox creation experience
- "How To" Video Tutorials
- Delivery
- Order and Pay
- Product Creation
- My Account
- Promotions
- Other
🎄What are your last order dates for Christmas delivery?
🎄 Can you produce or ship my order with priority?
🎄 Will I be notified when my order has been shipped?
🎄 When will I receive my order?
🎄I chose international delivery, will I still receive my order in time for Christmas?
Help with our new Photobox Editor
I have questions about my credits
Changes to our product catalogue
How to get started with our creation tools
How to create personalised wall decor with Photobox
How to create a personalised calendar
How can I share my photo book?
How to add extra features like Layflat Premium
How to edit filters on your images
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How can I check the status of my order?
What can I do if my item is shown as delivered, but it hasn’t been received?
When will I receive my order?
What does my tracking status mean?
My order has not arrived yet, what do I do?
What are the shipping costs?
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How can I apply my promotional code?
My Reupload code isn’t working. What should I do?
What payment methods are available?
Where can I find my order number?
How can I receive the invoice for my order?
Can I add a smaller copy of my photo book during ordering?
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Photo Storage Policy
How to delete your project
How can I delete my account?
Where can I find my saved projects
How can I change the content of my order?
How can I cancel my order?
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Where can I find a discount code?
What are your last order dates for Fathers day delivery?
What are your last order dates for Mothers day delivery?
How does the 'Buy now, create later' voucher promotion work?
Can I combine a promotional code and gift voucher in the same order?
What can I do if my promotional code or voucher does not work?
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